Alice:
B. No, I'm fine thanks.
C. That's right.
A. Thanks. Here's mine
23. When will you be able to send me the report for the project?
A. That's a good idea, but it's expensive.
B. What a pity!
C. It will be on your desk on Friday.
24. Which department do you work in?
A. I'm in sales and marketing.
B. Yes, it's CRUISE, C-R-U-I-S-B.
C. I'm Diane. I'm here to see Paul Rogers.
25. Would you mind sending the details of the new contract as soon as possible?
A. Yes, absolutely.
B. Yes, go ahead.
C. Not at all
26. Can you put me through to Julia, please?
A. I can email it this afternoon.
B. You can ask a technician to come
C. I'm sorry, I'm afraid she's in a meeting at the moment.
27. What are your plans on Monday?
A. In ten minutes.
B. Well, I'll go to work and finish the report.
C. Please let me know if this time is possible for you.
28. How does Saturday look?
A. Nice speaking to you, John!
B. I just want to let you know.
C. Oh, I never do business on the weekend!
29. Would it be possible for Mr. Alex to see you?
A. Yes, that's OK for me.
B. Yes, I like it very much.
C. Never mind
30. Please could you change the meeting room?
A. Thank you.
B. Yes, I feel great.
C. Of course. Which one would you like?
Questions 16 to 20. Read the text and choose the best answer (A, B, or C) for the following
SMALL TALK
The term "small talk" is frequently used in and outside of the business world. However, if asked, few take full advantage of small talk, one must truly understand it.
of the individuals who use the term would be able to clearly explain what it means. And to enjoy and
Small talk, or non-official talk that's intended to provide a break from official conversation, is often used by business professionals. Most people take short breaks during the work day to converse with
with another conversation.
others, and business employees aren't exceptions even if they're taking a break from a conversation nall talk can concern almost any matter in the world, so long as it is appropriate. Topics such as the weather, weekend plans, and sports are all acceptable small talk subjects. Unacceptable small talk
arcent are
as they can compromise business relationships and cause one to be fired from his or her position.
Topics involving violence and sexual content, as well as racist and/or sexist matters, are common examples of unacceptable small talk subjects.
Other small talk subjects like politics, current issues, and personal preferences aren't necessarily unacceptable, but should be avoided, as they can easily result in disagreement and confrontation.
And as many readers know, confrontation and disagreement are best avoided especially in business!
If small talk is appropriate and welcomed by another individual, it can help to improve relationships, improve business-talk productivity, and allow business pros to have a little bit of fun. One should be sure to not spend too much time on small talk, however, or there won't be enough time left for professional conversation!.
Số phách
16. What is small talk?
A. Talk that's tiny in physical size
B. Non-official talk that's intended to provide a break from official conversation
C. Talk that takes place over a brief time period
17. Why is it important for small talk to be about appropriate topics?
A. To assure that a business relationship and a company's reputation improve
B. To assure that no one is offended or hurt
C. All of the above
18. What is an example of an appropriate small talk topic?
A. Religions
B. Politics
C. The weather
19. What is a risk associated with small talk?
A. That it will distract from official talk
B. That too much time will be spent on it
C. All of the above
20. What is not a benefit of small talk??
A. Improved business relationships
B. Cause one to be fired from his or her position.
C. Improved official talk productivity
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2 câu trả lời 220
### **Câu trả lời cho các câu hỏi chọn đáp án:**
**22. Tom: Let me give you my card.
Alice:**
**A. Thanks. Here's mine**
---
**23. When will you be able to send me the report for the project?**
**C. It will be on your desk on Friday.**
---
**24. Which department do you work in?**
**A. I'm in sales and marketing.**
---
**25. Would you mind sending the details of the new contract as soon as possible?**
**C. Not at all**
---
**26. Can you put me through to Julia, please?**
**C. I'm sorry, I'm afraid she's in a meeting at the moment.**
---
**27. What are your plans on Monday?**
**B. Well, I'll go to work and finish the report.**
---
**28. How does Saturday look?**
**C. Oh, I never do business on the weekend!**
---
**29. Would it be possible for Mr. Alex to see you?**
**A. Yes, that's OK for me.**
---
**30. Please could you change the meeting room?**
**C. Of course. Which one would you like?**
---
### **Đọc hiểu**
**16. What is small talk?**
**B. Non-official talk that's intended to provide a break from official conversation**
**Giải thích:** Small talk là cuộc trò chuyện không chính thức nhằm tạo ra một khoảng nghỉ giữa các cuộc trò chuyện chính thức.
---
**17. Why is it important for small talk to be about appropriate topics?**
**C. All of the above**
**Giải thích:** Small talk cần phải là các chủ đề phù hợp để đảm bảo rằng mối quan hệ kinh doanh và danh tiếng của công ty được cải thiện, và không ai bị xúc phạm hoặc tổn thương.
---
**18. What is an example of an appropriate small talk topic?**
**C. The weather**
**Giải thích:** Chủ đề thời tiết là một ví dụ về chủ đề small talk phù hợp.
---
**19. What is a risk associated with small talk?**
**C. All of the above**
**Giải thích:** Rủi ro liên quan đến small talk bao gồm việc nó có thể làm phân tâm khỏi cuộc trò chuyện chính thức và mất quá nhiều thời gian.
---
**20. What is not a benefit of small talk?**
**B. Cause one to be fired from his or her position.**
**Giải thích:** Small talk không phải là nguyên nhân khiến một người bị sa thải; thực tế, các lợi ích của small talk bao gồm cải thiện mối quan hệ kinh doanh và năng suất cuộc trò chuyện chính thức.
C. It will be on your desk on Friday.
A. I’m in sales and marketing.
A. Yes, absolutely.
C. I’m sorry, I’m afraid she’s in a meeting at the moment.
B. Well, I’ll go to work and finish the report.
C. Oh, I never do business on the weekend!
A. Yes, that’s OK for me.
C. Of course. Which one would you like?
B. Non-official talk that's intended to provide a break from official conversation.
C. All of the above.
C. The weather.
C. All of the above.
B. Cause one to be fired from his or her position.
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